Local Reviews
for Powell, OH
Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Dor-Mar. Positive reviews frequently mention the professionalism, expertise, and courtesy of the technicians, as well as the quality of the work performed. Customers also appreciate the convenience of the yearly contracts and the peace of mind that comes with having their HVAC and plumbing systems regularly maintained. Negative reviews are present but are outweighed by the positive ones. Common issues in negative reviews include scheduling conflicts, communication problems, and minor issues with the technicians' work. However, the majority of negative reviews still acknowledge the quality of the services provided and express gratitude for the technicians' efforts.
Excellent service
Ainslie - Powell, OH 43065
Prompt arrival . Checked all aspects of the furnace .Very courteous. Did a great job
Surprised but satisfied
Sean - Powell, OH 43065
Dor Mar sent someone out to us the next day after my request the prior evening. Although we didn’t expect to need new equipment which far exceed our budget, our tech, David explained everything in an easy to understand manor which made the decision to upgrade more palatable. I especially liked his knowledge of the AC system and his determination to offer discounts for the new system. I would certainly like to use him in the future for maintenance of the new system.
Pool Heat Pump- Great Service
Ainslie - Powell, OH 43065
Thanks Steve for an excellent job plus, educating me on my pool heat pump! Grandkids will be ecstatic that the pool temp is 86 degrees, lol !
Excellent professional service
Chase - Powell, OH 43065
Trevon was very professional and polite.
Can improve customer service better
Vivek - Powell, OH 43065
Aaron Curry performed replacement of Limit switch and ran the HVAC and checked for any abnormalities. He also performed a preventative check on AC. He gave a clean chit to HVAC and AC. Appreciate his thoroughness. Dor-Mar Operations and Sales team could be more customer oriented and try to understand issues from customer perspective. They also need to revisit their policy of charging the customer, a labour charge every time they visit a unit even if it is a resolution of one single incident through two visits (one for diagnosis and one for replacement of a faulty item.)
Excellent service
Vivek - Powell, OH 43065
Aaron Curry came for troubleshooting HVAC and did a detail check up and possible diagnosis. Though we still have not identified potential issue he was willing to give it a trial and narrow down the defect. He was also able to explain it to the customer where the issue could be. Appreciate his detail.
Reasonable pricing and quick service.
Vivek - Powell, OH 43065
DOR MAR replaced a motherboard for my HVAC recently as part troubleshooting for HVAC failure. They were reasonably quick in getting the motherboard changed. I am happy with the service and reasonable pricing.
Excellent Service!
Michelle - Powell, OH 43065
David, was very professional and well knowledgeable with the maintenance check. We would love to have him service our residence moving forward in future repairs.
Excellent Service - HIGHLY RECOMMEND!
Morgan - Powell, OH 43065
They came out same day at no extra charge and David was very informative and took the time to explain what was wrong. Even took the time to double check everything before informing me I needed a new thermostat.
Excellent customer service
Krissie - Powell, OH 43065
Doug and Ryan are extremely professional and courteous. After our installation, they both made sure we did not have any questions and informed us how our new unit will perform, including the thermostat. I highly recommend Dor Mar.
Zach S.
Control boards are intermittently running compressor and condenser fan. Control is out of stock. Warranty is going to try to research part
Jordan A.
Called and left a voicemail couldn’t get an answer
Jayden M.
Flushed 2021 Power vent Rheem , checked radon system as well. Radon is pulling a good draft and is up to code with 1.27 Pc Tank flushed clean and clear Thank you for choosing DorMar as Your Climate Hero!
Amanda H.
Annual Residential plumbing maintenance Scheduled in Powell Oh
David A.
estimate sent
DJ B.
approval 1445 for replacement. code OCG260. Old republic Installed new water heater. Replaced expansion tank. Tested and found no leaks at this time.
James B.
approval 1445 for replacement code OCG260 labor, shut off HWT and haul away
David A.
No failing parts on either short 50 gallon ao smith power vent water heaters. Both flushed great into the same floor drain with no issues. No expansion tanks present, some leaking spots and signs of pressure build up at dialectic nipples on the older tank. Advising expansion tank.
Nathan W.
This is an estimate to replace induced draft assembly for Lennox rut. If you agree to estimate just sign and we will get this scheduled. Parts are 3-5 days out. Thanks, Nate. Returned and replaced induced draft motor assembly. Unit fired and is running as it should.
David A.
No failing parts, expansion tank working properly, low radon, cleaned screen for water pressure, customer was not interested in me testing the water pressure. Humidifier was installed and left on test mode and fried the humidifier pad, gave one at no cost.
